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Sunday Video Series: Tony Hsieh on Zappos’ key to success

Keeping in line with weekly links to startup-related posts that we find interesting, each Sunday we’ll be sharing a video with solid content that we found while scouring the web for entrepreneurial and innovative inspiration.

This week’s video features Tony Hsieh‘s at South by Southwest Interactive 2009. In the clip, Tony gives insight into Zappos’ success, which can be attributed to its tremendous customer service.

Oh, if you haven’t heard, Tony is coming to Omaha in May!

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