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KC pilot launches mobile app to aid ‘stressed and frustrated’ passengers

March 30, 2012 by

Airline captain Dan Stratman of Kansas City knows the frustrations of airline travel firsthand. "As a captain for a major airline for 23 years, I encountered many stressed out and frustrated customers on my flights," Stratman (left) said on Tuesday. "My uniform is like a magnet for people who need help and I'm very sympathetic to that and thought 'I'm going to put all my inside knowledge to work into (an app) and include all the features people need.' " …  read more

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