Screenshot of Dwolla’s homepage, dwolla.com, taken February 18, 2011 at 9:10 a.m.
Anyone else try to utlize Dwolla during the workday yesterday? We did, and it was down. And today, it’s still down. Last night I shot Dwolla CEO Ben Milne a text to learn the latest and he promptly replied it was a server issue and that they were working through it. Just a few moments ago, he made me aware he published a blog post with more information, assuring users “there is no data loss” and that they’ll be up tonight.
At this point, I’d normally give you a bullet point digest of the blog post, but that’s just what Milne does in his post – breaking down the issue and telling users if there’s someone to blame, it’s himself – so if you’d like to learn more, I strongly suggest you head on over to dwolla.org/blog:
By Ben Milne, February 18, 2011
In case you have not noticed. We are down.
I’m not going to butter this up. The extent of this outage was not planned and we know it is frustrating for you. I contemplated doing this in video form but I have not slept in a bit and my fear is my current appearance may not be very CEO like. While I am not sure this post is going to be received as being very CEO like, I’m going to make it anyway.
In all seriousness we were unaware of a limitation in a software / hardware combination and because of that, we have unplanned downtime.