CEO of Know Your Company Claire Lew spoke at Big Omaha 2015 about the importance of getting feedback from your employees. She shares her own experience working for a startup in which she didn’t speak up about the concerns she had. She defines the two obstacles to offering feedback–fear and futility, with futility being an even stronger obstacle than fear. Quote:
“Studies have shown that futility is 1.8 more times more powerful an obstacle to feedback than fear… The reason why people have ideas, suggestions, and feedback in the first place is because they want people to act on it.”
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